项目管理专业人士资格认证（PMP）题库（1459题）

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一名项目管理员被指派领导一个基于云的系统的全球实现。团队成员分散在5个国家。随着时间的推移。项目经理注意到，一些团队成员在状态电话会议或其他保护讨论中变得安静，而另一些人经常打电话到很晚，并把时区差异作为延迟的原因。项目经理应该采取哪三种行动来鼓励参与？（选择三个）A project administrator is assigned to lead the global implementation of a cloud based system. The team members are scattered across 5 countries. As time goes by. The project manager noticed that some team members became quiet during status conference calls or other protective discussions, while others often called late and cited time zone differences as a reason for delays. What three actions should a project manager take to encourage participation? (Choose three)

A.要求所有团队成员每周提交一份书面状态报告。Require a written status report from all team members on a weekly basis.

B.组成一个核心小组，由代表每个国家成员的团队领导组成，并鼓励他们合作。Form a core group of team leads representing members from each country and encourage them to collaborate.

C.在建立虚拟会议之前，要求团队成员就会议时间达成一致。Before setting up a virtual meeting, ask team members to agree on a meeting time.

D.建立一个讨论板，允许团队成员在天中的任何时间在线协作。Establish a discussion board that allows team members to collaborate online at any time of the day.

E.与团队成员建立一对一的虚拟会议，私下解决任何问题和/或关注的问题。Establish virtual one-on-one's with team members to address any issues and/or concerns privately.

知识点：考前必刷题

参考答案：BCD

解析：在管理全球虚拟团队时，首先需要考虑文化和时差，以及如何促进开放的沟通和合作，选项BCD最佳。选项B正确，形成一个由每个国家的团队领导组成的核心小组，可以鼓励来自不同地点的团队成员之间的协作和沟通。选项A错误，要求所有团队成员每周提交书面状态报告可能不一定会鼓励参与，甚至会给团队成员带来不必要的负担。选项E，会耗费太多时间在沟通上。