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项目经理被分配到一个战略沟通项目,这个项目涉及主题专家(SMEs)、实习生和新员工。项目经理发现,由于实习生的知识差距,项目并没有得到多大的发展。培训预算已经耗尽,项目需要立即交付。项目经理应该采取哪两项行动?(选择两个)A project manager is assigned to a strategic communication project that involves subject matter experts (SMEs), interns, and new recruits. The project manager discovers that the project is not gaining much traction due to knowledge gaps from the interns. The budget for training is exhausted and the project needs to be delivered without delay. Which two actions should the project manager tak e?(Choose two)
A.查明实习生和新征聘人员知识差距的来源和具体情况。Identify the sources and specifics of the knowledge gap from the interns and new recruits.
B.雇用更多的主题专家,并通知人力资源经理解雇表现不佳的实习生和新员。Hire more SMEs and inform the human resource manager to lay off the nonperforming interns and new recruits.
C.提出项目变更请求,要求增加预算,以便培训实习生和新聘人员。Initiate a project change request for additionaI budget to train the interns and new recruits.
D.忽略项目的问题,尝试在不要求培训资金的情况下成功交付项目。Ignore the issues with the project and try to deliver the project successfully without asking or training funds.
E.把实习生和新员工分成小组,分配一名主题专家作为导师。Put the interns and new recruits into groups a nd assign a SME as a mentor.
参考答案:AE
解析:关键词“实习生的知识差距”“培训的预算已经用完”,需要在预算不足的情况下解决团队的知识差距,选项AE最佳。选项A,想要解决问题要先了解问题。通过识别实习生和新员工的具体知识差距,项目经理可以准确地了解缺乏哪些信息或技能,以便后续制定解决方案。选项E,利用团队中已有的主题专家对实习生和新员工进行指导,既解决了知识差距,又不需要额外的预算。