“微信扫一扫”进入"可可试卷"微信小程序刷题
项目经理在敏捷项目中收集各种信息并整合度量标准,发现团队的工作效率有所下降,每个人开发的项目数量减少了10%,使用根本原因分析(RCA)后,发现是因为对用于建模的一个框架缺乏了解。项目经理下一步应该做什么?A project manager collects various pieces of information and consolidates metrics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number of items sent to development per person has decreased by 10%, and the project manager used a root cause analysis (RCA) and discovered the reason is a lack of knowledge in one of the frameworks used for modeling. What should the project manager do next?A project manager collects various pieces of information and consolidates metrics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number of items sent to development per person has decreased by 10%, and the project manager used a root cause analysis (RCA) and discovered the reason is a lack of knowledge in one of the frameworks used for modeling. What should the project manager do next?
A.促进团队成员之间的知识共享和辅导。Foster knowledge sharing and coaching among team members.
B.在项目进度紧张的情况下安排外部培训。Arrange for external training amid the tight project schedules.
C.为表现不佳的团队添加新成员。Add new members for the under performing team.
D.寻求外部专家审查框架。Seek an external expert to review the framework.
参考答案:A
解析:执行关键原因分析后,原因是“对用于建模的一个框架缺乏了解”,使用一个不了解的框架,减少的工作项数量仅为10%,这说明团队成员只是缺乏对这个框架的使用熟练度,而不是对应的专业知识。对于这种情况,增加知识分享可以提高生产率。答案选A。选项B,外部培训的效果未知及消耗时间成本较选项A多,不利用项目进度。选项C,敏捷团队在团队建设完成,不建议轻易更换或增加新成员。选项D,审查的结果不解决根本问题。