项目管理专业人士资格认证（PMP）题库（1459题）

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项目经理正在实施一个企业范围内的软件项目。该项目具有很大的商业影响，并得到了高级管理层的全力支持。然而，该项目经理在争取几个关键部门的支持方面遇到了困难。项目经理该怎么做呢？A project manager is implementing an enterprise wide software project. The project has a great business impact and is fully supported by senior management. However, the project manager is facing difficulties gelling the support of several key departments. What should the project manager do?

A.要求高层与这些部门进行沟通。Ask senior management to communicate with these departments.

B.雇用一名项目管理顾问协助解决问题。Hire a project management consultant to help resolve the issue.

C.说服高级管理人员给抗拒的部门提供奖励。Convince senior management to introduce rewards to resisting departments.

D.了解部门关注的问题并重新审视干系人参与计划。Understand the departments concerns and revisit the stakeholder engagement plan.

知识点：考前必刷题

参考答案：D

解析：PMBOK 6th，13.2.3.1-相关方参与计划，P522。相关方参与计划可包括（但不限于）调动个人或相关方参与的特定策略或方法。关键词“在争取几个关键部门的支持方面遇到了困难”，说明遇到了干系人的抵制，项目经理应该了解抵制部门的关注点，之后重新审视和修改干系人参与计划，以更好地解决干系人的问题，获得支持。