项目管理专业人士资格认证（PMP）题库（1459题）

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团队成员表示，他们的用户故事直到迭代结束才能完成，因为他们的职能经理要求他们协助解决高优先级的生产问题。项目经理应该怎么做？A team member has indicated their user story will not be finished until the end of the iteration as their functional manager has requested they assist in resolving a high-priority production issue. What should the project manager do?

A.与产品负责人讨论用户故事将不会在此迭代中完成。Discuss with the product owner that the user story will not be completed this iteration.

B.与团队成员的职能经理会面，试图消除障碍因素。Meet with the team member's functional manager to try to remove the impediment.

C.告知项目团队成员不要处理生产问题，并通知其经理。Tell the project team member not to work on t he production issue and to inform their manager.

D.将问题升级至项目发起人，以解决和调整项目燃尽图。Escalate the issue to the project sponsor to resolve and adjust the project burndown chart.

知识点：考前必刷题

参考答案：B

解析：项目经理的职责之一是帮助团队成员消除障碍，人的问题先沟通，所以项目经理应该先和职能经理沟通，讨论解决方案，选B。