项目管理专业人士资格认证（PMP）题库（1459题）

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项目团队向客户交付了关键的可交付物。客户抱怨没有包括维修手册。项目经理下一步该怎么做？A project team delivered a critical deliverable to the customer. The customer complained that the maintenance manual was not included. What should the project manager do next?

A.提交一份包括手册的变更请求。Submit a change request to include the manual.

B.添加所需的手册并更新风险日志。Add the needed manual and update the risk log.

C.审查干系人参与计划。Review the stakeholder engagement plan.

D.审查合同的条款和条件。Review the terms and conditions of the contract.

知识点：考前必刷题

参考答案：D

解析：关键词“客户抱怨没有包括维修手册”，项目经理应该首先核实项目范围，查看之前签订的合同条款，是否包含维修手册。