项目管理专业人士资格认证（PMP）题库（1459题）

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一个项目经理正在领导一个已经执行了1年的项目。一位经验丰富的团队成员表现良好，但经常与项目经理持有不同的观点，拒绝执行他们的决定。团队的一部分支持这位团队成员的反抗，而其他团队成员则不支持。项目经理应该做什么？A project manager is leading a project that has been in execution for 1 year. An experienced team member is performing well, but often disagrees with the project manager and refuses to implement their decisions. Part of the team supports the team member's defiance, while the other team members do not. What should the project manager do?

A.进行绩效评审，并为团队成员定义和记录目标。Conduct a performance review and define and document the goals for the team member.

B.澄清决定，并请求项目团队遵循项目经理的决定。Clarify decisions and request that the project team follows the project manager's decisions.

C.了解团队成员的需求，并找到可能的机会来解决这个问题。Understand what the team member wants and find possible opportunities to address it.

D.删除现有的基本规则，并创建支持项目经理的新的基本规则。Remove existing ground rules and create new ground rules that support the project manager.

知识点：考前必刷题

参考答案：C

解析：C选项最佳，了解团队成员的需求有助于项目经理找到更有效的解决方案，而不是强制团队成员遵守决定。